Question 1

Can I get a refund from Oxylabs if the proxies don't work?

Accepted Answer

Oxylabs' published policy allows a self-service refund only within 3 calendar days of your first transaction and only if you've used under 20% of your plan (10% for enterprise), and it can take up to 15 business days to process. That's a narrow window to evaluate rotating residential before you're committed for the month. Stat Proxies offers a 24-hour satisfaction guarantee for new customers (contact support for a resolution or refund), plus self-serve IP exchange if an IP gets flagged.

Question 2

Does Oxylabs offer a free residential trial?

Accepted Answer

As of July 2026, Oxylabs does not offer an instant self-serve residential trial — access is sales-gated. If you'd rather skip a sales call, our checkout is automated and IPs deploy in about 30 seconds. The tradeoff is honest: we don't have Oxylabs' pool or targeting.

Question 3

What happens if I go over my GB limit on Oxylabs?

Accepted Answer

On a metered plan you either buy more GB or move to a higher tier. That's the anxiety flat pricing removes: on Stat Proxies you buy IPs, not gigabytes, and bandwidth is unlimited — testing a scrape can't burn a quota.

Question 4

Is there a provider without a minimum commitment?

Accepted Answer

That's the gap we fill for the static use case. There's no committed GB tier to reach a good per-unit price — 25 static US IPs is $62.50/month, flat, and the bill doesn't move when your data volume does. If you need rotating or non-US, Oxylabs is the better fit.

Question 5

Tiered per-GB or per-IP — which is cheaper for me?

Accepted Answer

It depends on shape, not size. If your work rotates across millions of IPs and bursts unpredictably, per-GB with targeting wins. If you hold a set of sessions on the same IPs for weeks, per-IP flat is almost always cheaper and easier to forecast — a Corporate tier at Oxylabs is $2,500/month for 1TB; 200 static IPs with unlimited bandwidth on Stat is $500/month.

Oxylabs Alternative — US Static ISP Proxies, Flat Pricing